NEW ORLEANS — Elyse Stevens had a popularity for taking over advanced medical circumstances. Individuals who’d been battling dependancy for many years. Continual-pain sufferers on excessive doses of opioids. Intercourse employees and folks dwelling on the road.
“Lots of my sufferers are messy, those that don’t know in the event that they need to cease utilizing medicine or not,” stated Stevens, a main care and dependancy drugs physician.
Whereas different medical doctors averted these sufferers, Stevens — who was aware of town from her time in medical college at Tulane College — sought them out. She repeatedly attended 6 a.m. breakfasts for homeless folks, volunteered at a homeless shelter clinic on Saturdays, and, on Monday evenings, visited an deserted Household Greenback retailer the place advocates distributed provides to individuals who use medicine.
One such night about 4 years in the past, Charmyra Harrell arrived there limping, her proper leg swollen and coated in sores. Emergency room medical doctors had repeatedly dismissed her, so she eased the ache with avenue medicine, Harrell stated.
Stevens cleaned her sores on Mondays for months till lastly persuading Harrell to go to the clinic at College Medical Heart New Orleans. There, Stevens found Harrell had diabetes and most cancers.
She agreed to prescribe Harrell ache medicine — an choice many medical doctors would routinely dismiss for concern {that a} affected person with a historical past of dependancy would misuse it.
However Stevens was assured Harrell may maintain up her finish of the deal.
“She advised me, ‘You can’t do medicine and do your ache meds,’” Harrell recounted on a Monday night in October. So, “I’m now not on cocaine.”


Stevens’ method to affected person care has received her awards and nominations in medicine, community service, and humanism. As a substitute of seeing sufferers in binaries — addicted or sober, with a constructive or destructive drug take a look at — she measures progress on a spectrum. Are they showering day by day, cooking with their households, utilizing much less fentanyl than the day earlier than?
However not everybody agrees with this versatile method that prioritizes working with sufferers on their objectives, even when abstinence isn’t one in every of them. And it got here to a head in the summertime of 2024.
“The identical issues I used to be high-fived for hundreds of instances — abruptly that was dangerous,” Stevens stated.
Versatile Care or Slippery Slope?
Greater than 80% of Americans who want substance use remedy don’t obtain it, nationwide knowledge exhibits. Obstacles abound: excessive prices, lack of transportation, clinic hours which might be incompatible with jobs, concern of being mistreated.
Some medical doctors had been making an attempt to ease the method for years. Covid-19 accelerated that development. Telehealth appointments, fewer urine drug assessments, and medicine refills that last more grew to become the norm.
The outcome?
“Sufferers did OK and we truly reached extra folks,” stated Brian Hurley, quick previous president of the American Society of Dependancy Drugs. The group helps persevering with versatile practices, comparable to serving to sufferers keep away from withdrawal signs by prescribing higher-than-traditional doses of dependancy medicine and specializing in restoration objectives other than abstinence.


However some medical doctors want conventional approaches that vary from zero tolerance for sufferers utilizing unlawful medicine to setting stiff penalties for many who don’t meet their medical doctors’ expectations. For instance, a affected person who assessments constructive for avenue medicine whereas getting outpatient care can be discharged and advised to go to residential rehab. Proponents of this technique concern loosening restrictions could possibly be a slippery slope that in the end harms sufferers. They are saying persevering with to prescribe painkillers, for instance, to folks utilizing illicit substances long-term may normalize drug use and hamper the objective of getting folks off unlawful medicine.
Progress must be greater than preserving sufferers in care, stated Keith Humphreys, a Stanford psychologist, who has handled and researched dependancy for many years and supports involuntary treatment.
“In case you give addicted folks a lot of medicine, they prefer it, and so they could come again,” he stated. “However that doesn’t imply that that’s selling their well being over time.”
Versatile practices additionally are inclined to align with hurt discount, a divisive method that proponents say retains individuals who use medicine secure and that critics — including the Trump administration — say allows unlawful drug use.
The talk isn’t just philosophical. For Stevens and her sufferers, it got here to bear on the streets of New Orleans.
‘Unconventional’ Prescribing
In the summertime of 2024, supervisors began questioning Stevens’ method.
In emails reviewed by KFF Well being Information, they expressed issues about her prescribing too many ache capsules, a mixture of opioids and different managed substances to the identical sufferers, and excessive doses of buprenorphine, a medicine thought-about the gold standard to deal with opioid dependancy.
Supervisors apprehensive Stevens wasn’t doing sufficient urine drug assessments and stored treating sufferers who used illicit medicine as an alternative of referring them to increased ranges of care.
“Her prescribing sample seems unconventional in comparison with the native commonplace of care,” the hospital’s chief medical officer on the time wrote to Stevens’ supervisor, Benjamin Springgate. “Be aware that that is the one commonplace of care which might possible be thought-about ought to a authorized concern come up.”
Springgate forwarded that e-mail to Stevens and inspired her to refer extra sufferers to methadone clinics, intensive outpatient care, and inpatient rehab.
Stevens understood the overall apply however couldn’t reconcile it with the fact her sufferers confronted. How would somebody dwelling in a tent, terrified of dropping their possessions, trek to a methadone clinic day by day?
Stevens despatched her supervisors dozens of research studies and national treatment guidelines backing her versatile method. She defined that if she stopped prescribing the medicines of concern, sufferers may go away the well being system, however they wouldn’t disappear.
“They simply wouldn’t be getting care and maybe they’d be useless,” she stated in an interview with KFF Well being Information.

Each College Medical Heart and LSU Well being New Orleans, which employs physicians on the hospital, declined repeated requests for interviews. They didn’t reply to detailed questions on dependancy remedy or Stevens’ practices.
As a substitute, they supplied a joint assertion from Richard DiCarlo, dean of the LSU Well being New Orleans College of Drugs, and Jeffrey Elder, chief medical officer of College Medical Heart New Orleans.
“We aren’t at liberty to remark publicly on inside personnel points,” they wrote.
“We acknowledge that dependancy is a critical public well being downside, and that dependancy remedy is a problem for the healthcare trade,” they stated. “We stay devoted to increasing entry to remedy, whereas upholding the very best commonplace of care and security for all sufferers.”
Not Black-and-White
KFF Well being Information shared the complaints in opposition to Stevens and the responses she’d written for supervisors with two dependancy drugs medical doctors outdoors of Louisiana, who had no affiliation with Stevens. Each discovered her practices to be inside the bounds of regular dependancy care, particularly for advanced sufferers.
Stephen Loyd, an dependancy drugs physician and the president of Tennessee’s medical licensing board, stated medical doctors operating tablet mills sometimes have sparse affected person notes that listing a chief grievance of ache. However Stevens’ notes detailed sufferers’ life circumstances and the intricate selections she was making with them.
“To me, that’s the massive distinction,” Loyd stated.
Some folks assume the “solely good reply isn’t any opioids,” comparable to oxycodone or hydrocodone, for any sufferers, stated Cara Poland, an dependancy drugs physician and affiliate professor at Michigan State College. However sufferers might have them — generally for issues like most cancers ache — or require months to decrease their doses safely, she stated. “It’s not as black-and-white as folks outdoors our discipline need it to be.”
Humphreys, the Stanford psychologist, had a special take. He didn’t assessment Stevens’ case however stated, as a common apply, there are dangers to prescribing painkillers long-term, particularly for sufferers utilizing immediately’s deadly avenue medicine too.
Overprescribing fueled the opioid disaster, he stated. “It’s not going to go away if we do this once more.”
‘The Factor That Kills Individuals’
After months of pressure, Stevens’ supervisors advised her on March 10 to cease coming to work. The hospital was conducting a assessment of her practices, they stated in an e-mail seen by KFF Well being Information.
In a single day, tons of of her sufferers had been moved to different suppliers.
Luka Bair had been seeing Stevens for 3 years and was secure on day by day buprenorphine.
After Stevens’ departure, Bair was left with out medicine for 3 days. The withdrawal signs had been extreme — headache, nausea, muscle cramps.
“I used to be simply in bodily hell,” stated Bair, who works for the Nationwide Hurt Discount Coalition and makes use of they/them pronouns.


Though Bair ultimately bought a refill, Springgate, Stevens’ supervisor, didn’t need to proceed the routine long-term. As a substitute, Springgate referred Bair to extra intensive and residential applications, citing Bair’s intermittent use of different medicine, together with benzodiazepines and cocaine, as markers of excessive danger. Bair “requires the next stage of care than our clinic fairly can provide,” Springgate wrote in affected person portal notes reviewed by KFF Well being Information.
However Bair stated day by day attendance at these applications was incompatible with their full-time job. They left the clinic, with 30 days to discover a new physician or run out of medicine once more.
“That is the factor that kills folks,” stated Bair, who ultimately discovered one other physician prepared to prescribe.
Springgate didn’t reply to repeated calls and emails requesting remark.
College Medical Heart and LSU Well being New Orleans didn’t reply questions on discharging Stevens’ sufferers.
‘Reckless Habits’
A few month after Stevens was advised to remain house, Haley Beavers Khoury, a medical scholar who labored along with her, had collected practically 100 letters from different college students, medical doctors, sufferers, and homelessness service suppliers calling for Stevens’ return.
One scholar wrote, “Make no mistake — a few of her sufferers will die with out her.” A nun from the Daughters of Charity, which ran the hospital’s previous incarnation, known as Stevens a “lifeline” for susceptible sufferers.
Beavers Khoury stated she despatched the letters to about 10 folks in hospital and medical college management. Most didn’t reply.
In Might, the hospital’s assessment committee decided Stevens’ practices fell “outdoors of the suitable group requirements” and constituted “reckless habits,” in response to a letter despatched to Stevens.
The hospital didn’t reply KFF Well being Information’ questions on the way it reached this conclusion or if it recognized any affected person hurt.

In the meantime, Stevens had secured a job at one other New Orleans hospital. However as a result of her resignation got here amid the continuing investigation, College Medical Heart stated it was required to tell the state’s medical licensing board.
The medical board started its personal investigation — a growth that ultimately value Stevens the opposite job provide.
In presenting her aspect to the medical board, Stevens repeated many arguments she’d made earlier than. Sure, she was prescribing highly effective medicines. No, she wasn’t making medical selections based mostly on urine drug assessments. However nationwide dependancy organizations supported such practices and promoted tailoring care to sufferers’ circumstances, she stated. Her response included a 10-page bibliography with 98 citations.
Legal responsibility
The board’s investigation into Stevens is ongoing. Its website exhibits no motion taken in opposition to her license as of late December.
The board declined to touch upon each Stevens’ case and its definition of applicable dependancy remedy.
In October, Stevens moved to the Virgin Islands to work in inside drugs at an area hospital. She stated she’s grateful for the welcoming locals and the monetary stability to assist herself and her mother and father.
However it hurts to think about her former sufferers in New Orleans.
Earlier than leaving, Stevens packed away handwritten letters from a number of of them — one was 15 pages lengthy, written in alternating inexperienced and purple marker — by which they shared childhood traumas and small successes that they had whereas in remedy along with her.
Stevens doesn’t know what occurred to these sufferers after she left.
She believes the scrutiny of her practices facilities on legal responsibility greater than affected person security.
However, she stated, “legal responsibility is in abandoning folks too.”








